Tag Archives: Islamic banking

Service Quality Evaluation of Islamic Banks in UAE: An Importance-Performance Analysis Approach

Download: PDF Abstract The landscape of modern financial institution has seen its dominance not only by conventional banks but also Islamic banking system. The intense competition brought about due to this development has earned service quality an important determinant of customer loyalty. As such this study is aimed at evaluating the service quality of Islamic …

The Role of Awareness in Islamic Bank Patronizing Behavior of Mauritanian: An Application of TRA

Download: PDF Abstract This paper is aimed at examining the role of awareness and the applicability of the theory of reasoned action (TRA) in predicting the intention of people to patronize Islamic Banks in Mauritania. A total of 227 respondents were involved and structural equation model was used to measure the relationship between the exogenous …

Withdrawal Behavior of Malaysian Islamic Bank Customers: Empirical Evidence from Three Major Issues

Download: PDF Abstract As interest is prohibited, the reliance of Islamic banking towards bank deposits from depositors is higher than conventional banking. Efforts that could help in preventing funds withdrawal by the depositors thus become necessary in order to avoid bank instability. This study is aimed at investigating factors that may influence the withdrawal behavior …

Customer Satisfaction and Switching Behavior in Saudi Islamic Banks: An Exploratory Study

Download: PDF Abstract Investigating Islamic banks customer satisfaction and switching behaviour is imperative for the Islamic banking industry because it could assist in explaining the level of relationship between Islamic banks and their customers. Accordingly, the present study is aimed at examining customer satisfaction and switching behaviour of Islamic banks’ customers for the case of …

Determinants of Islamic Banking Profitability in Malaysia

Download: PDF Abstract Islamic banks were experiencing tremendous growth by showing high profitability level and less affected by the financial turmoil. Thus, the objective of this paper is to investigate the impact of bank-specific as well as industry-specific and macroeconomic indicators upon Islamic banks profitability, particularly in Malaysia, for the period of 2006 to 2010. …

Factors Influence Switching Behavior of Islamic Bank Customers in Malaysia

Download: PDF Abstract An Islamic bank is now not only facing competition from its peer Islamic banks but also from conventional banks, which offer Islamic banking products through their Islamic subsidiary. When the competition becomes tougher, customers are given more options to choose their banks and switch from their current bank to other Islamic banks. …

Depositors’ Withdrawal Behavior in Indonesian Islamic Banks

Download: PDF Abstract Purpose – This paper aims to investigate factors determining depositors’ withdrawal behavior based on the empirical survey of the Indonesian Islamic banking industry. Design/methodology/approach – This paper conducts a direct survey towards Islamic banking depositors in Indonesia. Particularly, it uses a combination of open and close questions assessing information about depositors’ withdrawal …

Efficiency and Performance of Islamic Banks in Bangladesh

Download: PDF Abstract The aim of this study is to investigate the efficiency and performance of five Islamic banks in Bangladesh namely, Islami Bank Bangladesh Limited, Al-Arafah Islami Bank Limited, Social Islami Bank Limited, Shahjalal Islami Bank Limited and First Security Islami Bank Limited. Data are collected through their published annual reports from the year …

Profitability Determinants of Islamic and Conventional Banks in Malaysia: A Panel Regression Approach

Download: PDF Abstract This paper examines the impact of bank-specific and macroeconomic factors upon the profitability performance of Islamic and conventional banks in Malaysia using panel data regression analysis. The sample comprises of seventeen conventional banks and thirteen Islamic banks covering the period of 2005-2009. The results show that liquidity ratios and macroeconomic condition are …

Muslim’s Awareness and Willingness to Patronize Islamic Banking in Kazakhstan

Download: PDF Abstract Islamic banking was an abstract concept until the first half of the twentieth century. In Kazakhstan, it has been only three years since the first Islamic bank made its debut. Islamic banks have to compete with their rival, conventional banks, which have far longer history than Islamic banks. This competition urges Islamic …