Customer Satisfaction and Switching Behavior in Saudi Islamic Banks: An Exploratory Study

Download: PDF Abstract Investigating Islamic banks customer satisfaction and switching behaviour is imperative for the Islamic banking industry because it could assist in explaining the level of relationship between Islamic banks and their customers. Accordingly, the present study is aimed at examining customer satisfaction and switching behaviour of Islamic banks’ customers for the case of …

Determinants of Islamic Banking Profitability in Malaysia

Download: PDF Abstract Islamic banks were experiencing tremendous growth by showing high profitability level and less affected by the financial turmoil. Thus, the objective of this paper is to investigate the impact of bank-specific as well as industry-specific and macroeconomic indicators upon Islamic banks profitability, particularly in Malaysia, for the period of 2006 to 2010. …

Factors Influence Switching Behavior of Islamic Bank Customers in Malaysia

Download: PDF Abstract An Islamic bank is now not only facing competition from its peer Islamic banks but also from conventional banks, which offer Islamic banking products through their Islamic subsidiary. When the competition becomes tougher, customers are given more options to choose their banks and switch from their current bank to other Islamic banks. …

Depositors’ Withdrawal Behavior in Indonesian Islamic Banks

Download: PDF Abstract Purpose – This paper aims to investigate factors determining depositors’ withdrawal behavior based on the empirical survey of the Indonesian Islamic banking industry. Design/methodology/approach – This paper conducts a direct survey towards Islamic banking depositors in Indonesia. Particularly, it uses a combination of open and close questions assessing information about depositors’ withdrawal …

Efficiency and Performance of Islamic Banks in Bangladesh

Download: PDF Abstract The aim of this study is to investigate the efficiency and performance of five Islamic banks in Bangladesh namely, Islami Bank Bangladesh Limited, Al-Arafah Islami Bank Limited, Social Islami Bank Limited, Shahjalal Islami Bank Limited and First Security Islami Bank Limited. Data are collected through their published annual reports from the year …

Profitability Determinants of Islamic and Conventional Banks in Malaysia: A Panel Regression Approach

Download: PDF Abstract This paper examines the impact of bank-specific and macroeconomic factors upon the profitability performance of Islamic and conventional banks in Malaysia using panel data regression analysis. The sample comprises of seventeen conventional banks and thirteen Islamic banks covering the period of 2005-2009. The results show that liquidity ratios and macroeconomic condition are …

Muslim’s Awareness and Willingness to Patronize Islamic Banking in Kazakhstan

Download: PDF Abstract Islamic banking was an abstract concept until the first half of the twentieth century. In Kazakhstan, it has been only three years since the first Islamic bank made its debut. Islamic banks have to compete with their rival, conventional banks, which have far longer history than Islamic banks. This competition urges Islamic …

The Dynamics of Macroeconomics Variables and The Volatility of Indonesia Stock Markets: Evidence from Islamic and Conventional Stock Markets

Download: PDF Abstract This study aims to investigate the impact of the movement of macroeconomic variables upon the Indonesia stock markets, both Islamic and conventional stock markets, by using vector error correction model. The macroeconomic variables employed in the study are exchange rate, economic growth, and inflation within the period of January 2003 to December …

The Role of Stock Markets in Promoting Economic Growth in Malaysia: Islamic vis-à-vis Conventional

Download: PDF Abstract The purpose of this study is to evaluate the dynamic effects of both Islamic and conventional stock markets development on the economic growth, particularly in Malaysia. The model estimation used to explain the relationship is the autoregressive distributed lag model with the variable of FTSE BM Emas Shariah Index to represent Islamic …

ISLAMIC–BANK SELECTION CRITERIA IN MALAYSIA: AN AHP APPROACH

Download: PDF Abstract The study of bank selection criteria has received attention from many bank marketing researchers. However, from its inception in three decades ago, this kind of study is still scanty for Islamic banking industry. The purpose of this study was to investigate the Islamic-bank selection criteria, particularly in Malaysia. To accomplish this purpose, …